Terms of service

 

Terms and Conditions

1. Applicability
These terms and conditions apply to all offers, quotations, and agreements between BYMIRFY and the customer, unless otherwise agreed upon in writing.

2. Services
BYMIRFY provides services in the field of designing digital 3D invitations. The customer can choose from standard templates or custom designs.

3. Order and Payment
3.1 The customer places an order through the webshop.
3.2 Payment must be made at the time of order through the available payment methods.
3.3 All prices are exclusive of VAT, unless stated otherwise.
3.4 Refunds are not possible after an order has been placed, as the product is personalized and cannot be resold due to the time and effort invested in its creation.

4. Delivery Time
4.1 For template invitations, a delivery time of 3-5 business days applies.
4.2 For personalized invitations, a delivery time of 5-14 business days applies.
4.3 The customer will be informed of any delays in a timely manner.

5. Revisions
5.1 Customers with a Basic or Premium package are entitled to one revision.
5.2 Additional revisions can be requested for an extra fee.

6. Intellectual Property
6.1 All designs and materials remain the property of BYMIRFY until full payment has been received.
6.2 BYMIRFY reserves the right to publish the templates online after the event has taken place. If the customer disagrees with this, they must notify BYMIRFY prior to ordering.
6.3 The customer is not permitted to reproduce, sell, or distribute the designs without written consent.
6.4 Any unauthorized sale of BYMIRFY's products will result in immediate legal action without further notice.

7. Cancellation
7.1 The customer can cancel the order within 24 hours of placement.
7.2 After this period, cancellation is not possible, as the design process may have already started.

8. Liability
BYMIRFY is not liable for any damages arising from the use of the provided services, except in cases of intent or gross negligence.

9. Privacy
Personal data of the customer will be treated confidentially and not shared with third parties unless necessary for the execution of the agreement.

10. Governing Law
All agreements are governed by Dutch law. Disputes will be submitted to the competent court in [your location].

11. Amendments
BYMIRFY reserves the right to modify these terms and conditions. The customer will be informed of such changes.